Where can I get help for installation issues?
If you are experiencing issues during the installation process you can request help from the community in the forum.
Before posting make sure to:
- read intro post: https://community.passbolt.com/t/about-the-installation-issues-category/12
- read the tutorials and relevant help section on this site
- searched for similar issues on the web
- provide relevant information about the server (component names and versions, etc.)
- provide a copy of my logs and health check
- describe the steps you have taken to trouble shoot the problem
- describe the steps we can take to be able to reproduce the issue
If you need a more rapid response time and more in depth help you can also contact Passbolt SARL, the company behind passbolt, to get professional support services at firstname.lastname@example.org.
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