Where can I get help for installation issues?
If you are experiencing issues during the installation process you can request help from the community in the forum.
Before posting make sure to:
- read intro post: https://community.passbolt.com/t/about-the-installation-issues-category/12
- read the tutorials and relevant help section on this site
- searched for similar issues on the web
- provide relevant information about the server (component names and versions, etc.)
- provide a copy of my logs and health check
- describe the steps you have taken to trouble shoot the problem
- describe the steps we can take to be able to reproduce the issue
If you need a more rapid response time and more in depth help you can also contact Passbolt SARL, the company behind passbolt, to get professional support services at [email protected].
Other frequently asked questions in the same category
- How to install passbolt server
- How to make passbolt backups
- How can I update my passbolt server?
- What are the minimum server requirements?
- Does passbolt provide hosting?
- Where can I get help for installation issues?
- Why do I see an unsafe mode banner in the footer?
- Why are my emails not being sent?
- Why should I install haveged on virtual environments?
- How to update my subscription key
- How to increase auto logout time?
- Why am I getting ldap synchronization issues?
- How to install Passbolt non-interactive ?